The recipe for a strong organizational culture

First Watch Restaurants Inc. is a breakfast, brunch and dinner concept featuring freshly prepared dishes inspired by the position of the sun. Read on to learn more about First Watch’s culture and how the company worked with ADP to enable the planning and activation of many of its cultural values.

We determined that more than 70% of our employees regularly checked the ADP mobile app, so we used it to stay in touch with them, to post information important to them, and to make sure we got that solid connection.

Laura Sorensen,
Human Resources Director

First Watch Restaurants Inc.


  • Staying in touch with employees during COVID-19
  • Employees can quickly access their payroll information and get paid quickly during COVID-19
  • Drive great and consistent work by keeping employees engaged
  • Make strategic and informed decisions on diversity, equity and inclusion (DE&I)

How ADP Helped

  • Provide the ADP mobile app to support constant contact and distribution of important updates to employees
  • Provide the ADP mobile app and Wisely pay cards for quick access to personal payroll data and quick payment, sometimes up to two days before payday
  • Providing StandOut, an innovative tool that enables organizations to measure and drive engagement to sustain extraordinary performance
  • Deliver DE&I analytics through ADP DataCloud, a powerful people analytics solution that helps organizations make more informed business decisions

Questioned person :

Laura Sorensen, Human Resources Director

Koya Ray, Operational Excellence Manager

Christopher Tomasso, President and CEO

The Ingredients of a “You First” Organizational Culture

Laura: We describe our culture in two words – “you first” – which may seem simple, but there is so much meaning behind these two words. We put our employees first, so that they, in turn, can put customers first.

Activate “you first” with ADP during the COVID-19[female[feminine pandemic

Laura: Over the past two years, ADP has really played an important role in our strategy, fostering that culture, enabling us to deliver an exceptional employee experience. We use their ADP Vantage HCM platform. We use their unemployment platform, their ACA platform. I’m sure I’m forgetting something else.

Put employees first with easy payroll access during COVID-19[female[feminine

Koa: One of the features I like about the Wisely payment card is that I have the option of getting paid two days early. You never know what might happen. Life happens, and life doesn’t care about your pay date.

Improving “You First” with ADP’s Employee Engagement Tools

Laura: We know StandOut is a great tool that helps with engagement and retention, and it just lets our employees be themselves and know what their strengths are so they can be a better version of themselves. themselves.

Fortifying “You First” with ADP’s DE&I Analysis

Laura: ADP’s products have been instrumental in helping us inform some of our Diversity, Equity and Inclusion (DE&I) decisions. Their reports allow us to really focus on what is most important and to get a sense of our strengths within DE&I and our opportunities.

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